Returns & Exchanges

At Aroeve, we want you to be completely satisfied with your home environment, which is why we offer a 30-day return policy on all our air purifiers and home appliances. If your purchase doesn't meet your expectations, we are here to help you find the right solution for your space.

1

Initiate Your Request

Contact our dedicated support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

2

Prepare Your Package

Carefully pack the item in its original Aroeve packaging, ensuring all filters, manuals, and power cables are included to qualify for a full refund.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your RMA.

4

Receive Your Refund

Once our warehouse inspects the returned unit, we will process your refund back to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing